FAQ
- 4.Do you have solutions if my printer head is clogged?Yes, we have developed three kinds of high effective cleaning lotions for the maintaining and clearing of printer heads that use dye ink, pigment ink and eco-solvent ink separately. The three are environmental friendly and the successful rate is nearly 100%.
- 5. How long is the shelf life of your ink?Shelf life will vary depending on your storage conditions. Normally, two years from the date produced. Once opened, six months in winter and three months in summer at most.
- 6.How does your sublimation ink work?
Sublimation inks are dye colorants that, once printed and activated by heat, easily become a gas and have the property to bond with polyester or acrylic surfaces. Sublimated images are extremely durable against wash and scratch resistant since they become part of the substrate they have been sublimated to. In other words the image is protected within the surface.
- 7. I need your inks be transported by air, will the airways refuse your products as they are liquid?
It doesn’t matter. We have dgm certification for the inks.
- 8. I know that Epson cartridges have chips on their body. Can I refill them?
Yes, you can refill them after using the chip resetter provided by us. Furthermore, wewill provide you technical support to show how to refill step by step.
