FAQ
- 9. Is it true that you have developed water based pigment ink firstly in China?
Yes, in 2003, we have developed “Century Clear Color” pigment ink firstly in China. This series of pigment ink, having adopted the advanced colophony encapsulating technology, is highly lightfast and waterproof and its prints can be kept indoor as long as 75-100 years. Until now, we have formed a series of pigment ink for almost all the thermal and piezoelectric printers. - 10. Can I refill your compatible cartridges?
We do not suggest you do that. If you can not refill in proper way, the ink will leak and harm your printer. Therefore, for most users, it is better to use our compatible cartridges directly.
- 11. Do you have textile inks?Yes, we have four kinds of textile inks: “HOTME” Sublimation ink which can be printed on the textile of chemical fabrics with piezoelectric printers and piezo printers, “ReactoMe” reactive dye ink which can be printed on the textile of cotton, silk, wool, nylon, etc. with piezoelectric printers and thermal printers, “JETEXTILE” Pigment ink for Digital Textile Printing which can be directly printed on the textile fibers of cotton, viscose, wool, blends, etc. without any pre-treatment with all piezoelectric printers, “SILKMATE” Acid dye ink which can be printed on the textile of silk, wool, albumen fibre and polyamide with piezoelectric and thermal printers.
- 12.What should I pay attention to before I change to use Hongsam inks?
If you use original inks formerly, you can use our inks directly without any run-up operation or tedious cleaning. If you use other compatible inks formerly, you must do tedious cleaning before using our inks, as our inks are 100% compatible with original inks but may not compatible with other compatible inks.
